Hotel Services User Manual

1. Introduction

The Hotel Services module is part of the Elinom ERP platform. Hotel Services — Dashboard, Guests, Rooms, Reservations, Front Desk.

Open the module from the ERP shell sidebar (#hotel) or directly at public/hotel.html. Authenticated users with module access land on the main workspace; visitors may see a marketing landing page first.

• Hotel Services administrators — configuration, master data, and approvals.
• Day-to-day users — create and manage records in assigned sections.
• Managers — dashboards, reports, and team oversight.

2. Getting Started

First-time setup checklist

1. Log in with a user that has Hotel Services access.
2. Open Hotel Services from the ERP sidebar (#hotel).
3. Complete module Settings and organisation defaults in Company Settings.
4. Review Dashboard and confirm data loads correctly.
5. Run a test workflow before inviting additional users.

3. Dashboard

Dashboard — workspace for day-to-day dashboard tasks and records.

How to use Dashboard

1. Navigate to Hotel Services → Dashboard from the sidebar or #hotel?section=dashboard.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

4. Guests

Guests — workspace for day-to-day guests tasks and records.

How to use Guests

1. Navigate to Hotel Services → Guests from the sidebar or #hotel?section=guests.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

5. Rooms

Rooms — workspace for day-to-day rooms tasks and records.

How to use Rooms

1. Navigate to Hotel Services → Rooms from the sidebar or #hotel?section=rooms.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

6. Reservations

Reservations — workspace for day-to-day reservations tasks and records.

How to use Reservations

1. Navigate to Hotel Services → Reservations from the sidebar or #hotel?section=reservations.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

7. Front Desk

Front Desk — workspace for day-to-day front desk tasks and records.

How to use Front Desk

1. Navigate to Hotel Services → Front Desk from the sidebar or #hotel?section=frontdesk.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

8. Housekeeping

Housekeeping — workspace for day-to-day housekeeping tasks and records.

How to use Housekeeping

1. Navigate to Hotel Services → Housekeeping from the sidebar or #hotel?section=housekeeping.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

9. Reports

Reports — workspace for day-to-day reports tasks and records.

How to use Reports

1. Navigate to Hotel Services → Reports from the sidebar or #hotel?section=reports.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

10. Integrations

Hotel Services integrates with other Elinom modules including Accounting, Analytics, Company Settings. Data events flow through the platform data bridge so related records stay in sync.

1. Ensure integrated modules are active on your subscription.
2. Configure shared master data in the source module first.
3. Review cross-module links from transaction detail screens where available.
4. Use Elinom Analytics for cross-module reporting when enabled.

11. Troubleshooting & FAQs

• Module locked or padlock overlay — activate the Hotel Services add-on or contact your billing administrator.
• Blank screen in a section — refresh the page; ensure you are authenticated and the iframe finished loading.
• 401 / 403 errors — session expired or insufficient role; log in again or contact admin.
• Data not syncing — verify the related module is enabled and check Company Settings.
• Missing menu item — your role may not include access; ask an administrator to review permissions.